How to join NordPass business organization

Introduction

This guide will explain how to accept an invitation and create a NordPass Account for business. NordPass for business organization owners and admins can invite other team members to the organization.

 

Here's what to do

How to join with a new account

  1. Open the invitation email and select the "Create account" button:

    Invitation email to join NordPass business organization with Create Account button outlined in red
     
  2. Follow the instructions to download and set up the NordPass extension.
  3. Create your account password or use single sign-on (SSO) and click the "Continue" button. 
  4. If required, set up multi-factor authentication (MFA).
  5. Depending on your organization's settings, NordPass prompts you to set up one of the following Vault access methods:
    • Master Password - Create your NordPass Master Password and select "Create Master Password" to confirm it. You will use this Master Password to unlock your Vault.
    • Log in with biometrics - Set up the unlock method requested by NordPass: this can be Windows Hello, Face ID, Touch ID, or other biometrics. If biometrics are not available, NordPass will use your device unlock method or ask you to create an alphanumeric PIN with at least 9 characters (platform‑specific).
    • Login - You do not need to create a Master Password or configure an additional unlock method. After you log in to your NordPass Business Account, NordPass adds this app or browser to your linked apps and browsers list.
  6. After completing these steps, your NordPass Business account is ready to use.

 

How to join with an existing account

  1. After the organization Admin or Owner sends you an invitation, look for the email in your mailbox with the subject “<your colleague’s email name> has invited you to NordPass". 
  2. Next, click on the "Continue" button to move to the NordPass Business Account.
  3. If your organization has enabled the Master Password Vault unlock option, select the "Ok, Got it!" button to confirm you understand that NordPass uses two passwords (Account Password and Master Password) to protect your data. In other cases, it will not be shown.
  4. Afterward, enter your account password or use SSO and click the "Continue" button.
  5. If your organization enforces MFA (Multi-factor Authentication), follow our guide to set it up.
  6. If you already have any items, you can choose:
    • Accept the invitation with your items
    • Export your passwords before joining
    • Decline the invitation
  7. If your organization has enabled a different Vault unlock method than Master Password, you will have to set up a new Vault unlock method and enroll a first linked app or browser.
  8. After completing these steps, your personal account will be changed to a business account.

 

Additional Tips

  • If you already have a NordPass personal account and your organization is hosted in a European data center, you will have to delete your account in order to join your organization. First, export your existing items, then follow these instructions to delete your account. Then wait for your administrator to send you an invitation to join your organization
  • Reusing the same password is a bad security practice. Make sure your Master Password is different from your account password.

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