How to delete my NordPass account

To delete your NordPass account, follow one of the options outlined below:

• NordPass business account deletion
• NordPass personal account deletion

Important: If you delete your account, all your items and/or content stored on the Service (i.e., NordPass vault) will be deleted. We recommend that you save and/or export all your data from the Service before deletion. You can follow the steps on how to export passwords from the NordPass article. 

Note that when we delete your account, we may retain certain information (such as billing information) for legitimate business purposes to comply with legal or regulatory obligations. Read more about our data processing practices on our Privacy Policy applicable for NordPass personal accounts, and Privacy Policy (Business) applicable for NordPass business accounts.

NordPass business account deletion

To delete your NordPass business account, contact us via our business contact form. You must fill in your information and choose the account deletion as your issue. Please note that NordPass business account deletion can only be initiated by a business account administrator.

NordPass personal account deletion

You can delete your NordPass personal account in two ways:

• By deleting your Nord Account 
• By deleting only your NordPass account

Full Nord Account deletion

Please note that Nord Account deletion will apply to all Nord Security products and services, including NordVPN, NordPass, and NordLocker. To keep other services apart from NordPass, follow the steps for only NordPass account deletion provided below. 

To delete your Nord Account, follow the steps below:

1. Log in to your Nord Account:
   
   
   
   
2. Click on your email address and go to account settings:
   
   
   
   
3. At the bottom of the page, you will see the account deletion section. Click delete account:
   
   
   
   
4. You must verify your email by entering the verification code sent to your email address.
   
   
5. After you have verified your account, you will be provided with the next steps to delete your account.

Deleting NordPass account only

To delete only your NordPass account and keep other Nord Security services, like NordVPN and NordLocker, fill in our account deletion request form.

Please note that because Nord products' databases are interconnected, deleting only your NordPass account will not remove basic information, such as your email address, from Nord’s database if you have an existing NordVPN or NordLocker account. To delete all of your data, you must follow the full Nord Account deletion steps.