Steps to log into NordPass

Accessing your NordPass vault involves a few simple steps that are designed to ensure that your information remains secure and inaccessible to unauthorized parties.

Follow these steps to log into your NordPass account securely:

  1. Open NordPass on your desktop or mobile device and select Log In.

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  2. Enter your email address and select Continue.

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  3. Enter your Nord Account password. Alternatively, you can log in using a one-time login code, biometrics or via Google or Apple authentication methods.

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    If you are using a one-time login code, it will be sent to your email address. This code is only valid for 60 minutes, and you must use the most recent code each time. If you don't receive the 6-digit code, check your spam/junk folders and ensure that the email address support@nordaccount.com is whitelisted with your email provider.

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  4. Multi-Factor Authentication (MFA): if MFA is enabled, you'll need to provide a verification code or use a Security Key. You can find the verification code in your authenticator app. If you cannot access the app, you can alternatively use backup codes.

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  5. To unlock your NordPass vault and access items, you will need to enter your Master Password or use biometrics. Note that the Master Password differs from your Nord Account password and is specifically used to unlock your NordPass vault. If you forget this password, you can recover it using your Recovery Code.

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That's it! You have successfully logged in to your vault.

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