Do you keep user's account details?

NordPass keeps some of the information, that's required for the functionality of our service:

  • User's email address - to send the latest NordPass news, and retrieve your password, for authentication while logging in to NordPass.
  • Payment information - we store a transaction ID or order ID, in case of a refund request.

All this information can be deleted upon account removal. If you'd like to do so, contact our Customer Success team.

For more information please check NordPass's Terms of Service and Privacy Policy.

Additional information for NordPass Business Services: Terms of Service (Business) and Privacy Policy (Business).