How to update NordPass access method

Introduction

If your organization changes Vault unlock settings, NordPass will ask you to set up a new access method. This guide describes the access methods you can use and helps you configure them.

 

Here's what to do

  1. Open and log in to NordPass.
  2. Review the notification about the new NordPass access method by selecting the "Bell" icon, then clicking "Continue."
  3. Next, follow the on-screen instructions to set up the new access method:
    • Master Password - Create your NordPass Master Password and select "Create Master Password" to confirm it. You will use this Master Password to unlock your Vault.
    • Log in with biometrics - Set up the unlock method requested by NordPass: this can be Windows Hello, Face ID, Touch ID, or other biometrics. If biometrics are not available, NordPass will use your device unlock method, or ask you to create an alphanumeric PIN with at least 9 characters (The PIN will be used on the specific device where it is set).
    • Login - You do not need to create a Master Password or configure an additional unlock method. After you log in to your NordPass Business Account, NordPass adds this app or browser to your linked apps and browsers list.
  4. After completing these steps, for the very first unlock, you will have to use your old unlock method.
  5. Afterward, NordPass will use the new method to unlock your Vault.

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