Unauthorised use of Credit or Debit card

NordPass is a premier developer and publisher of password management software and service, with a subscription-based payment module. If you have unfamiliar charges from NordPass on your credit or debit card statement, contact NordPass Customer Success team via support@nordpass.com for help, and to help us identify the payment, please provide the following details:

  • Last four digits of the credit card that was charged;
  • Card cardholders' name;
  • Card's expiry date;
  • The amount that you have been charged;
  • The exact date of the transaction.

In many cases, the charges are the result of a friend or family member using the card. Of course, we will be glad to investigate your case and provide you with any assistance needed.