What is your money-back policy?

We have a 30-day money-back guarantee policy. Please note that it applies to the initial purchase only.  Also, we do not grant refunds for recurring subscription payments if you cancel the services after the renewal unless applicable law provides otherwise. For more information, please refer to our Terms of Service.

Additional information for NordPass Business Services: Terms of Service (Business). 

Since we seek your complete satisfaction with our services, we may ask what issues you've encountered and why you would like to receive a refund.  

In case you would like to receive a refund, please contact our Customer Success team.