This tutorial will show you how to cancel a recurring subscription so that you are not charged automatically next time. But it will not show you how to get a refund for your payment. To receive a refund, contact our customer support team (make sure to read our money-back policy beforehand).
Follow the steps below to cancel your recurring subscription:
- Log in to my.nordaccount.com page with your Nord Account.
- Open Billing section on the left and select Subscriptions tab. Locate a subscription that you want to cancel and select Manage.
- You will be asked if you are sure you want to cancel automatic payments. Select Cancel auto-renewal to confirm.
For subscriptions made through the Play Store, please check this Google Play support article:
For subscriptions made through the App Store, please check this Apple support article:
If you need any help, do not hesitate to contact our Customer Success team.