What if I forgot my NordPass Master Password?

Master Password is the most important password because it unlocks your encrypted NordPass vault and protects your information from unauthorized access. If you have forgotten this password, please proceed with the following steps:


  1. Find your Recovery Code. Recovery Code is a 24 symbol code that was prompted to be saved during account setup. 

  2. Launch the NordPass application and select Forgot Master Password

  3. Enter your Recovery Code and select Continue
  4. Create your new Master Password

Using NordPass Recovery Code is the only option to recover your account in case the Master Password is lost. If you do not remember your Master Password and can't find the Recovery Code, check this article to learn about fully resetting your account.