How to generate a new Recovery Code?

NordPass Recovery Code is a randomly generated 24 symbols code that can be used to reset your Master Password. This guide will explain how to generate a new Recovery Code using your current Master Password. 

  1. Log in to NordPass and open Settings.
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  2. Select Reset Recovery Code under the Security tab.
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  3. In the next window, you will be asked to enter your Master Password. If you have biometrics enabled to unlock NordPass, you can use biometrics instead of entering your Master Password. Select Continue to generate a new Recovery Code.

  4. Once the new Recovery Code is generated, make sure to save it somewhere safe since it is the only way to access your items if you lose your Master Password. You can Copy Code to your clipboard or Download Code as PDF file. 

In case you lost your Master Password and Recovery Code, please contact our Customer Support team to reset your NordPass account.