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General Info

Basic information about your account and the security of your data.

About
  • New NordPass browser extension experience
  • What is NordPass?
  • What is a zero-knowledge architecture?
  • What is a secure vault?
  • What encryption algorithm does NordPass use?
  • Does NordPass save passwords on their servers?
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General questions
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  • What is Nord Account?
  • What is a Master Password and why it's important?
  • What if I have several services, is the login the same?
  • What is a Recovery Code and why it's important?
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Features
  • Add Custom Fields to your passwords
  • Create a new password item on a sign-up form using Android app
  • Add files to NordPass items
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  • Change NordPass account's profile picture
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  • What if I forgot my NordPass Master Password?
  • How to change my Master Password?
  • How to generate a new Recovery Code?
  • Forgot your Master Password and no Recovery Code?
  • Changing registered email address
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