How to take a screenshot on iOS?

Below, you can find a tutorial on how to make and upload screenshots on your iOS device.

Taking screenshots on devices with Face ID

  1. Press the Volume and Side buttons at the same time.
  2. Once a screenshot is taken, you will see a thumbnail of it at the bottom left corner of your screen.

 

Taking screenshots on devices with Touch ID and top button

  1. Press the Home and Top buttons at the same time.
  2. Once a screenshot is taken, you will see a thumbnail of it at the bottom left corner of your screen.

 

Taking screenshots on devices with Touch ID and side button

 

  1. Press the Home and Side buttons at the same time.
  2. Once a screenshot is taken, you will see a thumbnail of it at the bottom left corner of your screen.


If you're contacting our Customer Support team, you can attach the screenshot file as an attachment in the letter, as you would with any other file.