How to take a screenshot on Android?

Below, you can find a tutorial on how to make and upload screenshots on your Android device.

  1. Open the window that you want to take a screenshot of.

  2. Press the Power and Volume down buttons at the same time.

    If this doesn't work, try to press and hold the Power button for a few seconds and tap Screenshot.

  3. On your screen, you will see an animation that confirms that the screenshot was taken. 

If you're contacting our Customer Support team, you can attach the screenshot file as an attachment in the letter, as you would with any other file.