How to enroll NordPass new linked app or browser

Introduction

If your organization uses Login with biometrics or Login, setting up NordPass on a new device or browser must be approved from a device or browser you already use. This verification allows the new app or browser to decrypt the information stored in NordPass. This guide will explain to you how to enroll a new linked NordPass app or browser.

Before you start

• Have another device or browser nearby where NordPass is already set up.
• If your organization requires biometrics, make sure Face ID, Touch ID, Windows Hello, or device unlock/PIN is already set up.

Here's what to do

1. Open NordPass on your new device or browser.
2. Enter your email address and click on the "Continue" button.
3. Log in with one of the enabled methods: "Continue with Microsoft", "Continue with Google", "Continue with Okta", or enter your password.
4. After you log in, NordPass will show instructions to confirm the new login.
5. On a device or browser you already use, open NordPass. Then, you will see a "New login detected" confirmation screen showing the requesting device.
6. Choose:
   • Approve - NordPass will show you a confirmation code.
   • Deny - the new enrollment will be canceled.
7. Enter the confirmation code on your new NordPass app or browser.
8. If required, confirm your identity with biometrics, device unlock, or PIN.
9. After completing these steps, your new NordPass app or browser will be a "Linked app or browser" for your account.

Additional Tips

• You will have 5 minutes to approve the new login. After that, restart the process.
• If you do not see the "New login detected" window:
  1. Open NordPass on the device you already use, and go to "Settings".
  2. If you are using a mobile device, tap on the "Profile" button at the bottom right and select the "Settings" button.
  3. Next, tap "Linked apps and browsers"; the confirmation screen will appear.