NordPass MSP Admin Panel - Quick Onboarding Guide

From the MSP Admin Panel, you can fully manage organizations and monitor their security status. Additionally, you can apply company-wide settings such as password policies and item-sharing preferences.

How to access MSP Admin Panel


Once you complete the MSP account setup process, you can log in to the MSP Admin Panel by following these steps:


  1. Enter the following website address into your browser:

  2. Enter your MSP account's email address and select Continue.

  3. Enter your MSP account password and select Continue.
  4. Enter the 6 digit code from your authenticator app.
  5. Enter the Master Password for your MSP account and select Unlock MSP Admin Panel.

That's it! You've successfully logged in to the MSP Admin Panel. From here, you can get an in-depth overview of all your organizations.

How to create and manage organizations


Owners and Admins can create and manage organizations from the MSP Admin Panel.


Add organization:


  1. From the Organizations, select Add Organization.

  2. Enter the organization's name and choose the subscription plan depending on its needs: NordPass Business or NordPass Enterprise.

    You can find more information about our subscription plans here.

  3. Select Add Organization.

Edit organization:


  1. From the Organizations tab, select More Options next to the organization you want to edit.

  2. Select Edit.

  3. From here, you can change the organization's name and its subscription type.

  4. Once you make your changes, select Save.


Suspend organization:


Suspending an organization will temporarily pause its access to NordPass.


  1. From the Organizations, select More Options next to the organization you want to suspend.
  2. Select Suspend.


To reactivate a suspended organization, simply repeat the first step and select Reactivate.


Note: Suspended organizations are still billed the same as active organizations. To avoid being billed for an organization, you can delete it instead. 


Delete organization:


Deleting an organization will permanently remove it from the MSP Admin Panel.


  1. From the Organizations, select More Options next to the organization you want to delete.

  2. Select Delete.