How NordPass MSP licenses are billed

License usage and billing

NordPass MSP allows MSPs to purchase licenses for organizations based on their subscription plan, with billing occurring on the last day of each month.


Here's what you need to know about license usage and billing for NordPass MSP:

  1. Billed licenses are based on the number of active seats in an organization—active or suspended members.

  2. The number of seats can be adjusted anytime during the month by adding or deleting members. Daily license reports are generated the following day at 00:00:02 Coordinated Universal Time (UTC).

  3. Once a seat becomes activated, it'll be calculated into the billing for that entire month, regardless of which day it was activated.

  4. Deleted seats are not carried forward into the next billing month. Monthly reports are generated on the first day of the following month at 00:01:02 UTC.\


Billed Licenses for January 4th - 31st (Example time period)

Billed Licenses for February 1st - 28th

Subscription plans and billing


MSPs can offer two subscription plans to organizations—NordPass Business and NordPass Enterprise. The organization’s subscription is taken into account when calculating license usage and billing.

Here’s what you need to know about subscription plans and billing for NordPass MSP:

  1. The billing for an organization’s subscription occurs on the last day of each month.

  2. An organization’s subscription can be changed anytime during the month. 

  3. If an organization changes subscription, they will be billed for the higher subscription tier for that entire month, regardless of which day they switched.

  4. If there’s no change to the subscription, billing is calculated from the plan used during the month.


Not-For-Resale (NFR) licenses


NFR licenses are assigned to NordPass MSP partners for their organization’s internal use and testing. This license appears in the usage report as a separate line, however, they are not billed.


Note: Organizations are given an allocated number of non-billed seats. If more active seats are added than the MSP partner was allocated, they will be charged accordingly to the normal billing schema each partner is assigned with.