How to set up mandatory MFA for my organization members

If you want to make Multi-Factor Authentication mandatory for all organization members, follow these steps:

1. Log in to the admin panel.

2. Go to the settings:
   
   
   
   

3. Open authentification:
   
   
   
   
4. Open the authenticator app section:
   
   
   
   
5. Select whether you would like to enable multi-factor authentification (MFA) for everyone, owners, admins, or users only:
   
   
   
   
6. In addition, you can select which individual members have this policy applied to them at the bottom of the page:
   
   

   

How to reset MFA for my organization member?

If your organization member has lost their device or needs to set up MFA with another device, here is what you need to do:

1. Log in to the admin panel.

2. Go to the members tab:
   
   
   
   

3. Locate the member you wish to reset MFA for, and click their email to view their profile.

4. Click on reset MFA and confirm:
   
   

You have successfully reset MFA for that organization member. They will be able to set up MFA again during their next login.

How to set up MFA if it is enforced by my organization?

If your organization has enforced MFA for all users, follow these steps to proceed:

1. Log in to your account.

2. After logging in, you’ll be prompted to set up MFA by scanning either the QR code or entering the code below it into your authenticator app:
   
   
   
   

3. After your authenticator app is set up with your account, enter the 6-digit code displayed within the app:
   
   
   
   
4. Save your backup codes securely and click continue.
5. Input your master password to unlock your app:
   
   

That’s it, you’ve successfully set up MFA.