To generate the NordPass app logs on your iOS device, follow these steps:
- Open your NordPass application (you don't need to log in to generate logs).
- Shake your device. Once a message saying 'Logs generated' pops up, tap Share.
- Then, either choose 'Mail' to instantly create an e-mail or Copy the logs.
- Finally, if you have copied the logs, paste them into an e-mail. Send the logs to the firstname.lastname@example.org email address. Please make sure to specify what exact issue you experience and on what exact day the issue started to occur.