Items do not sync between devices? Empty vault?

Unable to locate saved items on a different device? Do not freak out!


If you are always connected to your network when using NordPass and cannot see all of the items that you have saved, just refresh your vault. For mobile devices, just swipe down.


If the issue persists, just re-login into your account via the application. Please note that a complete re-login is done by logging in via the Nord Account website.


Whatever the case, do not hesitate to contact our Customer Success team for guidance or to further investigate your issue. Please be as specific as possible on what devices and their operating systems you are using and what exact steps were already taken.