Having difficulties seeing your saved items on a different device? Do not freak out!
Please note that if you manage your vault in offline mode, your saved information will not sync.
However, if you are always connected to your network when using NordPass and cannot see a part or all of the items, just refresh your vault. For mobile devices, just swipe down.
If the issue persists, just re-log in to your account via the application.
If any issues occur, do not hesitate to contact our Customer Success agents at firstname.lastname@example.org for some guidance or to further investigate your issue. Please be as specific as possible on what devices and their operating systems you are using and what exact steps were already taken.