If you can’t find relevant information in the Help Center, our Customer Support team is here to help and answer your questions.
To get the best assistance, clearly describe your issue or question. The more details you provide, the quicker we can assist. Also, include screenshots with your inquiry if you can. They can be incredibly helpful for us to see exactly what you’re experiencing.
Contact methods:
- Submit a request: click the submit a request button at the top of our Help Center and choose the appropriate form to fill out:
- Live chat: click the message icon in the bottom right corner of the Help Center for immediate assistance:
Note: if the live chat button doesn't work, try disabling off your ad-blocker for our website. -
Email us: send an email directly to:
support@nordpass.com (for private NordPass accounts)
support.business@nordpass.com (for business NordPass accounts)