In case you are asked to download the desktop application even although it is already installed on your device, please follow these steps:
1. Go to your Firefox browser’s Settings, click Options.
2. Look for Network Settings, press Settings….
3. There, a window with Proxy settings will open up. In the No proxy for section type in ‘localhost’ and click OK.
Now, the extension should work properly and not prompt to install the native NordPass app again.
If the suggested steps do not solve the issue, please contact our Customer Success team via firstname.lastname@example.org.