Firefox extension asking to download the desktop application

In case you are asked to download the desktop application even although it is already installed on your device, please follow these steps:

1. Go to your Firefox browser’s Settings, click ‘Options’.

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2. Look for ‘Network Settings’, press ‘Settings…’.

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3. There, a window with Proxy settings will open up. In the ‘No proxy for’ section type in ‘localhost’ and click OK.

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Now, the extension should work properly and not prompt to install the native NordPass app again.

If the suggested steps do not solve the issue, please contact our Customer Success team via support@nordpass.com.