How to get application logs on macOS

If you cannot access your vault or get any error while trying to log in, you can send the application logs to support@nordpass.com. Here are instructions below on how to do it:

1. Click Shift (⇧) + Command Key (⌘) + G;

2. To locate the NordPass  application logs folder, write this path ~/Library/Application Support/NordPass/logs and click Go:

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3. There, you will find the logs folder. Open it and send all of them - the log_***.log, prod-***.log and prod-u-***.log files to the Customer Success team describing the issue you are having.

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