How to get connection logs on Linux

If you cannot access your vault or get any error while trying to log in, you can send application logs to support@nordpass.com. Here are instructions below on how to do it:

  1. Press CTRL+ALT+T (it will open terminal);
  2. Write down these commands:
    cd ~/.mozilla/native-messaging-hosts/nordpass-logs
    ls
    gedit
  3. Log a file that you want to open, (for example - gedit prod-2019-09-13.log prodfirefox-ab6yb09ucwg-2019-09-13.lg);
  4. Save log file where you can easily find it;

If you are using Chrome use this command as a first-line instead:

cd ~/.config/google-chrome/NativeMessagingHosts/nordpass-logs