How to get application logs on Linux

If you cannot access your vault or get any error while trying to log in, you can send the application logs to support@nordpass.com. Here are the instructions on how to find it:

  1. Press CTRL+ALT+T (it will open terminal);
  2. Write down this command:
    nautilus ~/snap/nordpass/current/.config/NordPass/logs/
  3. A file manager should open up, in which all the NordPass log files should be found.
  4. Copy the log files where you can easily find it and send them by contacting the Customer Success team describing the issue you are having.