Do you keep user's account details?

NordPass keeps some of the information, that's required for the functionality of our service:

  • User's email address - to send the latest NordPass news, retrieve your password, for authentication while logging in to NordPass.
  • Payment information - we store a transaction ID or order ID, in case of a refund request.

All this information can be deleted upon account removal. If you wish to do so, you should contact our Customer Success team. For more information please check NordPass's Terms of Service and Privacy Policy.