Do you keep user's account details?

NordPass keeps some of the information, that's required for the functionality of our service:

  • User's email address - to send the latest NordPass news, retrieve your password, for authentication while logging in to the NordPass.
  • Payment information - we store transaction ID, or order ID, in case of a refund request.

All this information can be deleted upon account removal. If you wish to do so, you should contact our Customer Success team via support@nordpass.com. For more information please check NordPass Terms of Service and Privacy Policy.