What if I didn’t receive an activation email?

When signing up for the NordPass service, you need to enter your email address. You will be using it to log in and will be receiving your activation code to that same address.

Make sure that the email address you provide is valid and can be accessed by you.

If you have signed up successfully but have not received an email with a confirmation, follow these steps:

  • Wait for around 10 minutes after the signup for your email to arrive.
  • Check the junk, spam, promotions, and other sections of your email account. Activation emails are sent to many users, so they might be flagged for spam.

  • Contact our Customer Success team if the issue persists.