What if I forgot my NordPass Master Password?

Your Master Password is very important as it protects your encrypted vault from unauthorized access. However, sometimes we tend to forget even the most important things. If it happens, please follow these steps:

  • Find your Recovery Code which was first generated for you during the sign-up process.

  • Launch your NordPass extension/desktop application and at the login screen click on Forgot my Master Password? link. 

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  • Enter your Recovery Code and click Continue

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  • Set your new Master Password and click Continue

  • We’ll provide you a new Recovery Code, make sure that you keep it somewhere safe.

You should now see your new Recovery Code, make sure you keep it somewhere safe.