What is your money-back policy for Business customers?

We have a 14-day money-back guarantee policy for our Business customers: If you wish to claim a refund, you can do so by canceling the subscription within 14 days following the initial purchase of the selected NordPass Business plan. If you're not a Business customer, please refer to money-back policy to personal customers.

 

Your refund will be paid the same way you made your payment unless both sides agree otherwise or applicable law prohibits it. 

 

Note: The policy applies to the initial purchase only. Once your subscription is renewed, it cannot be refunded unless applicable law provides otherwise.

 

You can learn more in NordPass Business Terms of Service.

 

To receive a refund, please contact our Customer Support team.

 

Was this article helpful?