We have a 14-day money-back guarantee policy for our Business customers: If you wish to claim a refund, you can do so by canceling the subscription within 14 days following the initial purchase of the selected NordPass Business plan.
The guarantee applies only to your initial subscription purchase. Once your subscription renews, it’s no longer eligible for a refund under this policy (unless local laws require otherwise). For full details, please see our Terms of Service.
Your refund will be paid the same way you made your payment unless both sides agree otherwise or applicable law prohibits it.
To receive a refund, please contact our Customer Support team.