How to keep extensions unlocked for organization members

Introduction

This guide will show you how to configure the NordPass feature that allows your organization's members to keep the browser extension unlocked.

Before you start

• This feature is available only when the Decryption method is Master Password, the Maximum autolock length is set to "Never" or the Login option is used, where biometric unlock is not required.
• When enabled for the organization:
  • The extension stays unlocked across browser or operating system restarts.
  • If you set the decryption method as Master Password:
    • Each member must also enable it in their NordPass application
    • Sensitive actions like changing the Master Password, exporting Vault, enabling biometrics/Touch ID, enrolling 2FA, etc. will still require the Master Password.

Here's what to do

1. Log in to the NordPass Business Admin Panel as the organization Owner or Admin.
2. Select the "Authentication" button on the left side, then click "Decryption settings".
3. Click “Edit” to change role-based settings to:
   • Decryption method - Master Password or Login
   • Maximum autolock length - Never
   • Browser extension stays unlocked - enabled
     
     Note: If you choose the “Login” decryption method, your organization’s users will be able to access the application instantly, as the Vault would never lock. Additionally, the Maximum autolock length and browser extension stays unlocked options will be greyed out.
      
4. Select the "Save" button and click the “Yes, I Understand the Risk” button to finalize the changes.
5. If you have chosen the decryption method as “Master Password” and wish to apply a custom setting for a specific member, go to the "Members settings" section and click "Add member."
6. Enter the email of the member who needs a custom setting, then click "Add".
7. After setting the specific custom settings, click “Save” to confirm.
   
   Note: This setting applies to NordPass applications only — it does not affect how Owners and Admins access the NordPass Business Admin Panel. Owners and Admins must always use their Master Password to log in to the Admin Panel itself.