How to demote NordPass organization's Owner

Introduction

This article will show you how to demote other Owners from the NordPass organization if they leave the company or if Owner privileges are no longer needed.

Note: An Owner can be demoted only when another Owner is ready to take over. If there’s just one Owner, demotion isn’t allowed. This is not applicable to organizations owned by MSP.

 

Here's what to do 

  1. Log in to the NordPass Business admin panel.

    Note: You have to be an Owner to make any changes.

  2. Select the “Members” button located on the left side.
  3. Locate the member you wish to demote and select the “three dots” button on the right.
  4. Next, demote the member by choosing the "Make Admin" or "Make User" buttons.
  5. Once the member is demoted to an Admin or User, they can be deleted, suspended, or assigned a new role.

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